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Right of cancellation



As a consumer (any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity), you can cancel your contractual declaration within fourteen days without giving reasons by means of a clear declaration (e.g. letter, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory (please copy the following link to the form into your Internet browser: 
https://www.simon-brown.net/media/1e/c3/a3/1722593516/Simon Brown Cancellation-Form 2024.pdf?ts=1722593516).
The cancellation period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.


Please address the cancellation to:

Simon Brown Traders
Dehlwisch GmbH - Trading House for international Beverages
Bahnhofstraße 31
49393 Lohne – Germany

Phone: +49 (0) 4442-93920
Fax: + 49 (0) 4442-939210
E-Mail: info@dehlwisch.de


Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.