Terms and Conditions

§ 1 Prices
All prices are specified in Euros and include the standard relevant value added tax (VAT) (in Germany: 19% or 7%).

§ 2 Delivery
We offer free delivery to a German address for orders valued at 250.00€ or more. For orders valued at less than 250.00€ we charge a fixed delivery fee of 7.99€. We generally calculate delivery fees for international orders according to the parcel’s weight. (Flat rates available for some EC countries - see Delivery Fees).

§ 3 Payment Methods
- Advance payment (bank transfer), you receive a 2% discount (rebate)
- Creditcards, we accept your payment by Mastercard and Visacard
- Cash on delivery, 5.00€ extra (C.O.D. fee) only available in Germany
- PayPal, credit card payment, direct debit or bank transfer via your PayPal account.

§ 4 Ownership Reservation
The goods remain our property until full payment is received. In case of any infringement or outstanding payment we will not hesitate to transfer the payment reminder to a debt collection agency.

§ 5 Quotes
Our quotes are obligation free and subject to change.

§ 6 Obligation
Both parties are bound by the conditions of purchase and delivery once each party has confirmed the purchase in writing or via e-mail.

§ 7 Delivery
Delivery takes place within 7 working days. You will receive an order confirmation via e-mail.

§ 8 Acts of God
Should circumstances beyond our control such as strikes, natural disasters etc., obstruct delivery, we reserve the right to postpone the delivery until the obstruction is over.

§ 9 Indemnity
Compensation will not be granted in the case of late delivery or non-delivery.

§ 10 Liability
We take responsibility neither for the completeness, correctness, reproduction and quality of all content and entries on this website nor for their presentation style.

§ 11 Alcohol over 18
The sale of alcoholic beverages to minors is prohibited by law. The customer must therefore specify his/her date of birth.

§ 12 Complaints
Complaints based on obvious defects will only be accepted up to one week after receipt of goods. We take no responsibility for improper storage; natural precipitation in wine such as crystallisation, tartar or deposits are not defects.

§ 13 Cancellation
You can cancel your purchase within one month of ordering without explanation. The cancellation can be in writing (e.g. via letter, fax or e-mail) or simply in the form of a return of the goods. This one-month period begins on receipt of these instructions (at the earliest). To meet the cancellation time limit, the cancellation must be sent or the goods must be returned on time. Cancellations to be sent to:

Simon Brown Traders
Dehlwisch – Trading House for International Beverages
Proprietor Heinz Meistermann, Registered Trader, Dipl-Kfm., Weinakademiker
Bahnhofstrasse 31
49393 Lohne
Germany
info@simon-brown.net

Cancellation Consequences
In case of an effective cancellation all goods and services received by both parties are to be revoked along with any benefits drawn from their use (e.g. interest earned). Should you be unable to return the goods and services received (as a whole or partially), or should you return the goods in an impaired condition, you will be liable to compensate us for the cost of the products (where appropriate). This is invalid when the deterioration of the relinquished goods is exclusively due to their testing –as would also be possible in a retail shop.
We will only accept the return of an item in lieu of equivalent compensation in cases where there is no indication that it has been used. Otherwise we will charge you for its devaluation.

Delivery Fee
You are liable to pay postage costs for the return of goods returnable per postal parcel as long as it was agreed upon that you would pay the delivery fee and the goods were valued at no more than 40.00 EUR. Otherwise we will bear the cost of return. Goods that are impracticable to return per post will be collected from your address.

§ 14 Refusal to Accept Delivery
When the delivery of a consignment order is not accepted due to a lack of ability to pay the customer will be invoiced 15.00€ for postage and handling costs.


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