Terms and Conditions
§ 1 Prices
All prices are specified in Euros and include the standard relevant value added tax (VAT) (in Germany: 19% or 7%).
§ 2 Delivery
We offer free delivery to a German address for orders valued at 250.00€ or more. For orders valued at less than 250.00€ we charge a fixed delivery fee of 7.99€. We generally calculate delivery fees for international orders according to the parcel’s weight. (Flat rates available for some EC countries - see Delivery Fees).
§ 3 Payment Methods
- Advance payment (bank transfer), you receive a 2% discount (rebate)
- Cash on delivery, 5.00€ extra (C.O.D. fee) only available in Germany
- PayPal, credit card payment, direct debit or bank transfer via your PayPal account.
§ 4 Ownership Reservation
The goods remain our property until full payment is received. In case of any infringement or outstanding payment we will not hesitate to transfer the payment reminder to a debt collection agency.
§ 5 Quotes
Our quotes are obligation free and subject to change.
§ 6 Obligation
Both parties are bound by the conditions of purchase and delivery once each party has confirmed the purchase in writing or via e-mail.
§ 7 Delivery
Delivery takes place within 7 working days. You will receive an order confirmation via e-mail.
§ 8 Acts of God
Should circumstances beyond our control such as strikes, natural disasters etc., obstruct delivery, we reserve the right to postpone the delivery until the obstruction is over.
§ 9 Indemnity
Compensation will not be granted in the case of late delivery or non-delivery.
§ 10 Liability
We take responsibility neither for the completeness, correctness, reproduction and quality of all content and entries on this website nor for their presentation style.
§ 11 Alcohol over 18
The sale of alcoholic beverages to minors is prohibited by law. The customer must therefore specify his/her date of birth.
§ 12 Complaints
Complaints based on obvious defects will only be accepted up to one week after receipt of goods. We take no responsibility for improper storage; natural precipitation in wine such as crystallisation, tartar or deposits are not defects.
§ 13 Cancellation Instructions
As a consumer (any natural person who concludes a legal transaction that is for neither commercial nor self-employment purposes) you can cancel your contractual statement within one month in writing (e.g., by letter, fax, Email), without stating any reason, or by returning the goods. The period begins on the day on which you receive these cancellation instructions in writing, but not before you, or another recipient named by you, have received the goods (for repeat deliveries of similar goods: not before receipt of the first partial delivery) and not before the seller has fulfilled his duty to inform in compliance with section 246 § 2 in conjunction with § 1 subsection 1 and 2 EGBGB as well as having fulfilled his duties according to § 312e subsection 1 clause 1 BGB in conjunction with section 246 § 3 EGBGB.
Punctual sending of the cancellation notice or the goods suffices to ensure the cancellation deadline. Cancellations are to be sent to:
Simon Brown Traders
Dehlwisch - Trading House for International Beverages
Proprietor Heinz Meistermann, Registered Trader, Dipl-Kfm., Weinakademiker
Bahnhofstrasse 31
49393 Lohne – Germany
Fax: 0049(0)4442-939210
info@simon-brown.net
Consequences of cancellation
If the cancellation is effective all goods and services received by both parties are to be returned and if applicable to refund the value of any use (e.g. interest). If you cannot return the received goods (either as a whole or partially) or if you are only able to return the goods in an impaired condition, you must make a substitution in value as applicable. For the surrender of goods, that does not apply if the worsening of the goods can be attributed to its inspection – approximately comparable to a similar inspection in a retail store.
Furthermore, you may avoid any duty to provide compensation for any deterioration of the goods caused by the intended use, by not using the goods as your own property and refraining from all actions that may affect its value. Goods that can be packaged are to be returned at the risk of the seller.
You have to bear the cost of return delivery, if the delivered goods correspond to the ordered goods and if the price of the returned goods does not exceed 40 euros, or if the goods are priced higher and you have not provided an equivalent for the goods or any contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Goods that cannot be packaged will be collected from you. Obligations to refund payments must be met within 30 days. For you the period begins with the date of sending the cancellation notice or the goods, and for the seller with the date of its receipt.
Exclusion of cancellation right
The right of cancellation does not, amongst other things, apply to the delivery of goods that are made to customer specifications or clearly custom-tailored to personal needs or, due to their nature are not suitable for return delivery or may spoil quickly or would exceed their expiration date.
§ 14 Refusal to Accept Delivery
When the delivery of a consignment order is not accepted due to a lack of ability to pay the customer will be invoiced 15.00€ for postage and handling costs.
All company names and logos are registered trademarks and brands belonging to the respective owners.
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