Terms and Conditions
§ 1 Prices All prices are specified in Euros and include the standard relevant value added tax (VAT) (in Germany: 19% or 7%).
§ 2 Delivery We offer free delivery to a German address for orders valued at 250.00€ or more. For orders valued at less than 250.00€ we charge a fixed delivery fee of 7.99€. We generally calculate delivery fees for international orders according to the parcel’s weight. (Flat rates available for some EC countries - see Delivery Fees).
§ 3 Payment Methods - Advance payment (bank transfer), you receive a 2% discount (rebate) - Cash on delivery, 5.00€ extra (C.O.D. fee) only available in Germany - PayPal, credit card payment, direct debit or bank transfer via your PayPal account.
§ 4 Ownership Reservation The goods remain our property until full payment is received. In case of any infringement or outstanding payment we will not hesitate to transfer the payment reminder to a debt collection agency.
§ 5 Quotes Our quotes are obligation free and subject to change.
§ 6 Obligation Both parties are bound by the conditions of purchase and delivery once each party has confirmed the purchase in writing or via e-mail.
§ 7 Delivery Delivery takes place within 7 working days. You will receive an order confirmation via e-mail.
§ 8 Acts of God Should circumstances beyond our control such as strikes, natural disasters etc., obstruct delivery, we reserve the right to postpone the delivery until the obstruction is over.
§ 9 Indemnity Compensation will not be granted in the case of late delivery or non-delivery.
§ 10 Liability We take responsibility neither for the completeness, correctness, reproduction and quality of all content and entries on this website nor for their presentation style.
§ 11 Alcohol over 18 The sale of alcoholic beverages to minors is prohibited by law. The customer must therefore specify his/her date of birth.
§ 12 Complaints Complaints based on obvious defects will only be accepted up to one week after receipt of goods. We take no responsibility for improper storage; natural precipitation in wine such as crystallisation, tartar or deposits are not defects.
§ 13 Cancellation A purchaser in Germany is no longer bound to an order if he/she cancels the order within fourteen (14) days of receipt of goods. No explanation is required for this type of cancellation. The cancellation can be in writing (e-mail is acceptable) or simply in the form of a return of the goods. The customer must pay the postage fee when returning orders valued at 40.00€ or less.
§ 14 Refusal to Accept Delivery When the delivery of a consignment order is not accepted due to a lack of ability to pay the customer will be invoiced 15.00€ for postage and handling costs.
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